December 2019 Newsletter

Exciting new updates to the RideShark Platform!

Our team has been hard at work, developing more ways to help users choose, and use, sustainable commute options, while and empowering administrators to more effectively understand, action, and report on their data. RideShark is now the only system in the world that includes all the features needed to offer a full commute management platform!

1. Single Trip Matching (watch video)

Post, book, pay, communicate in-app

With Single Trip Matching, users have the flexibility to book, pay, track, communicate, and rate drivers or passengers, entirely within the RideShark platform.

• Drivers and passengers can find a match based on a trip’s origin, destination, date, time, and driver/passenger preferences.
• Drivers can create Trip Posts, so passengers may find and join their trips, while passengers can create Ride Requests, to match with drivers travelling to their destination.
• Secure in-app payments ensure that drivers can share the cost of their commute, with price-per-seat limitations set to accepted government mileage reimbursement rates.
• RideShark’s proprietary LiveTrack^TM functionality means that drivers and passengers can share their trip progress with friends and family. More importantly, each carpool trip is logged automatically to their commute calendars after they are completed.

2. Event Matching (watch video)

Help people get to events by carpooling

Administrators can create custom events, linking driver trip posts and passenger ride requests to the event’s destination and time. This can even be used for shift workers!

• Drivers can create Trip Posts, and passengers can create Ride Requests, for organizing transportation to events.
• Users can also suggest events for Administrators to approve and post.

3. Dynamic Trip Logging (watch video)

Your branded apps now offer automatic GPS trip logging

RideShark has introduced in-app dynamic trip logging available directly on each customers branded ios and Android Apps. A user simply schedules or manually starts a trip, and the GPS will automatically start tracking. At the completion of the trip the user confirms their mode and the trip gets automatically logged on the commute calendar. The trip will automatically be logged on the Users commute calendar. Users are even able to schedule automatic dynamic trip logging at set times on specific days.

• Dynamic Trip Logging uses RideShark’s LiveTrack™ in-app feature, available on each customer’s custom branded IOS and Android Apps.
• Users are downloading and using your custom branded app for automatic trip logging. They are NOT downloading a separate, RideShark-branded app.
• LiveTrack™ automatically tracks and logs all available travel modes on the Commute Calendar.
• Users may switch LiveTrack™ on or off at their own discretion.

4. 3rd Party Fitness App Integration (watch video)

Users can connect their fitness apps for automatic trip logging

Users can now easily log their trips by connecting to their 3rd party fitness apps. We call it passive trip logging as the user is simply connecting another account to their profile.

• RideShark offers users the ability to connect their accounts to FitBit, Garmin, Under Armour (e.g. Map My Ride), and Strava. (Do you have another Fitness App that you think should be integrated? Just let us know and we’ll get it added!)
• Trips being tracked by third-party apps are automatically logged on each user’s Commute Calendar.
• Manual drag and drop trip logging is still available on desktop, mobile, and all apps.
• Users can now use any form of trip logging – from active, passive, and dynamic – to record their sustainable commute trips. Administrators will get they accurate and reliable data they need!

5. New Incentive type: Cash value E-Gift Cards (watch video)

Automate reward delivery with in-system e-gift cards from national brands

RideShark has introduced a new e-gift card incentive type where users can receive a wide selection of e-gift cards, delivered automatically, with a real cash value. Significantly elevate your commute program by delivering a reward program that users value.

• Over 100 e-gift card choices are available from popular brands such as Amazon, Walmart, Starbucks and more. These automatic e-gift card incentives can be set up as contests, point purchases, or milestone rewards.
• Administrators can fund their e-gift card account and monitor budgets in real time.

6. ERH or GRH – Now on iOS and Android Apps (watch video)

Delivering ERH/GRH on mobile devices, where users need it!

Streamlined, faster, and all inclusive, the updated Emergency/Guaranteed Ride Home functionality now lets users upload receipts. In keeping with new best practices where Uber and Lyft are used more than taxi’s or car rentals, users can directly upload ride hailing trip receipts for ERH reimbursement.

• The full ERH/GRH functionality is now available on the RideShark mobile site, as well as on the IOS and Android apps.

7. Desktop Dashboard Map (watch video)

New improved look with way more functionality!

Commute trip planning is more engaging with RideShark’s improved Desktop Dashboard Map. Using multiple mapping providers ensures that the best data, from multiple sources, is constantly delivered to users. It also will allow for the development of even more new features.

• New map features include a live traffic overlay that estimates commute times, as well as a 3D map view users can activate.
• Real-time locations of available e-scooters are now visible on the dashboard map. Custom integrations are currently available for Bird, Lime, Spin and Jump. Real-time bike and carsharing integrations are in progress.
• Let us know if you have a specific bike or carshare provider in your community and we’ll see if they have an API to access.

RideShark Community Program

Coming January 2020!

In addition to the RideShark platform functionality, we’re introducing our new RideShark Community Program. This RideShark Community Program is designed to help Administrators better understand features in the RideShark application, TDM innovations, or best practices in the industry. We listened to your feedback, so stay-tuned for exciting details coming in our January newsletter.

If you want more information on any of the above, have comments or to schedule a WebEx overview, please contact us at innovate@RideShark.com.

As always, RideShark’s focus is to seriously reduce drive alone commuting. We’re here to help you build positive lasting changes to commuter behavior.

Thank you,

The RideShark Team