RideShark is dedicated to making the digital world of sustainable transportation accessible to all users, including those with disabilities. Our commitment to accessibility is rooted in our core values, and we continuously strive to ensure that our online platform is usable by everyone.

Feedback: We encourage users to provide feedback on how we can improve the accessibility of our digital platforms. You can contact us at:

Email: info@rideshark.com
Phone: 1-613-226-9845

Standards: We adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These standards are designed to enhance digital accessibility.

Compatibility: Our digital assets are designed to be compatible with assistive technologies and the latest versions of major browsers, including Chrome, Firefox, and Safari. While our platforms may not display optimally in older browsers, we continually work to improve accessibility.

Policies: We develop, implement, and maintain internal policies aimed at achieving accessibility and meeting relevant requirements. These policies are reviewed annually to ensure their effectiveness.

Plan: Accessibility is a core element of RideShark’s ongoing development strategy and we continue to evolve and expand our accessibility plan.

Expertise: RideShark’s  in-house accessibility experts collaborate with independent third-party stakeholders to provide consultation, evaluation and testing of our platform to identify any barriers and provide recommendations for the enhancement of the accessibility of our platform.

Our Product Platform Accessibility: Our RideShark platform goes beyond minimal standards and compliance requirements. It includes an assistive CX technology application designed for users with disabilities, incorporating tools like voice recognition, speech enablement, and hands-free navigation.

Testing: We engage in automated testing and user testing to continuously assess and improve accessibility.

Training: We conduct accessibility training for all relevant employees, including Web Content Personnel. This training is led by internal experts and third-party subject matter experts.

Compliance: RideShark is committed to exceeding digital accessibility requirements set forth by Title III of the Americans with Disabilities Act (ADA), the Accessibility for Ontarians with Disabilities Act (AODA), and other applicable anti-discrimination laws. Through our proactive efforts, we aim to create accessible digital environments that enhance the user experience for all.

Resources:

For additional information or inquiries, please contact us at info@rideshark.com or share your ideas related to our products via our website at www.RideShark.com. We are committed to ensuring accessibility for all and welcome your input in achieving this goal.